3M Issues Urgent Recall for Ultra-Lok Lifelines

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3M Fall Protection has issued an urgent stop use and remediation notice for select models of their 3M™ DBI-SALA® Ultra-Lok™ Self-Retracting Lifelines
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3M Fall Protection has issued an urgent stop use and remediation notice for select models of their 3M™ DBI-SALA® Ultra-Lok™ Self-Retracting Lifelines due to a potential issue with supplied raw materials.

Please Note: This safety alert does not apply to products sold in Europe under the CE mark.

The affected products, produced between November 17, 2023, and June 14, 2024, may fail to lock up properly or may inadvertently switch to retrieval mode during a fall, posing a serious risk of injury or death.

Affected Products:

  • 3503882: Stainless Steel Cable, 50 ft (specific lots impacted)
  • 3503886: Galvanized Cable, 50 ft (all lots within date range)
  • 3503887: Stainless Steel Cable, 50 ft (all lots within date range)
  • 3503889: Stainless Steel Cable, 50 ft (specific lots impacted)

Additionally, associated tripod systems with model numbers 8301076, 8301077, 8301078, 8301090, and 8301091 are impacted if they include the specified self-retracting lifelines.

Immediate Actions for End Users:

Identify Affected Units: Check the model number, manufacture date, and lot number on the device label. Compare this information with the detailed list provided in the notice.

Submit Repair Requests: If your unit is affected, submit a repair request using the provided QR code or visit the specified web link. 3M will cover repair and shipping costs.

Await Instructions: Once your request is submitted, you will receive a repair authorisation number and return shipping instructions from 3M’s Block Repair Customer Service department.

Actions for Distributors:

  • Check Inventory: Verify if you have any of the impacted products in stock.
  • Submit Repair Requests: Use the provided QR code to submit a distributor stock repair request. Forward the notice to customers who may have purchased the affected products and assist them as needed.

3M emphasises the importance of following these instructions to prevent potential accidents. No incidents have been reported so far, but adherence to this notice is crucial for safety.

For further information and to access the necessary forms, visit the provided QR code links or contact your 3M Fall Specialist. 3M remains committed to resolving this issue promptly and ensuring the safety of all users.

View and download the official safety notice here.

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