Depot Head 

TRAD UK, one of the UK’s largest provider of non-mechanical scaffold and construction safety products, are currently active in expanding their sales and operational teams.

Founded in 1998, TRAD Hire & Sales’ UK-wide network of depots have the resources and capabilities to meet every demand. They offer innovative products and a first-class service to their strong client base, and their team has an attention to detail that has ensured the company’s success and position as one of the premier organisations in the sector for over 25 years.

Job Brief:

We are looking for a competitive and trustworthy Depot Head to help us build and maintain our business activities.

The Depot Head’s responsibilities include overseeing the day-to-day operations of the depot, understanding and implementing budgetary requirements, offering immediate response to sale and hire enquiries that come directly to the depot and maintaining customer satisfaction. If you have excellent communication skills and feel comfortable with running a successful depot, while maintaining excellent relations with clients and staff alike, we’d like to meet you.

The role reports into both the Managing Director and the Senior Management Team, and offers future development potential.  The role has the core objective of the maintenance of a smooth running operation, while providing a high level of customer service and care.

TRAD UK Core Client Base is as follows:

Scaffolding Contractors

House Builders

Main Contractors

Civils Contractors

Industrial & commercial roofing contractors

Structures Contractors (RC, steel, timber)

FM companies

Industrial / Petro-Chemical Service Providers

Candidate:

Experience of the TRAD UK product range is not necessarily a pre-requisite, as full product training will be given. However, experience of running an operation servicing the aforementioned type of contractors, with knowledge of the construction industry is essential; along with a proven track record in high levels of service and support.

The Depot Head’s Job Responsibilities include:

• Deputise and offer support the Senior Management Team when required.
• Overseeing and giving structure to the day to day running of the depot, while supporting and giving advice to the depot staff.
• Offer clients immediate assistance with any sales/ hire enquiries coming in directly to the depot, which is a very successful at the branch to date. This forms an important part of this role.
• Have a good knowledge of depots budgetary requirements and focus the team to areas of most need, whilst maintaining the momentum on other product groups.
• Work closely with all the sales staff to ensure all targets within the budget are understood, and help close gaps on items of slow moving stock.
• Ensure discounts and margin levels are being maintained / achieved.
• Conduct weekly catch up meetings with key depot staff.
• Stock control and forecasting.
• Support in future business planning and budgets.
• Debtors review on a weekly basis, maintaining the push for monthly targets, while controlling bad debt customers.
• Maintain H&S, transport, QMS and ISO files.
• Prepare reports by collecting, analysing, and summarizing information.  Maintain quality service by establishing and enforcing organisation standards.
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Support in identifying new products / product development to enhance the TRAD UK portfolio.
• Support senior management team with marketing and new business opportunities.

• • Set up meetings with existing and  potential new clients and listen to their wishes and concerns.
  • Create depot reviews and reports with sales and financial data
  • Ensure the availability of stock for sales and demonstrations.
  • Participate on behalf of the company in exhibitions or conferences.
  • Negotiate/close deals and handle complaints or objections.
  • Collaborate with team members to achieve better results.
  • Gather feedback from customers or prospects and share with internal teams.
  • Co-ordinate the Sales Team
  • Business Planning and Structure
  • Staff Training and Appraisals
  • Develop Sales Strategy along with the Sales Team
  • Develop Blue Chip Accounts
  • Supplier Agreements
  • Marketing

• Sales

Requirements:

• Proven experience as an Operations Manager or relevant role.
• Proficiency in English.
• Excellent knowledge of MS Office.
• Numerical skills.
• Thorough understanding of marketing and negotiating techniques.
• Fast learner with passion and drive.
• Self-motivated with a results-driven approach.
• Excellent interpersonal skills.
• Commercial Awareness
• Maturity and confidence, tempered with patience and perseverance.

Remuneration Package:

• Job Type: Full-time, Permanent
• Competitive salary dependent on experience
• Commission scheme
• Company car or car allowance
• Private medical cover
• Company pension scheme
• Core hours 08.00 to 17.00, Monday to Friday.

Please apply with covering letter and full CV to [email protected]