CISRS has issued an official statement after training centres across the country start to cancel or reschedule courses.
They say they are looking to support both candidates and training providers during the Coronavirus outbreak. But ultimately the decision to close centres around the UK rests with the providers. However, CISRS says this decision may be taken out of providers hands if the Government imposes stricter measures.
“It is difficult to envisage the disruption this virus will cause,” says CISRS but they have stressed it’s taking a pragmatic approach to issues that may arise. Giving an example If a core scheme course Part 1, 2, Advanced is ended prematurely, e.g. after 6 days we would not expect the person to repeat the full course, CISRS explained.
If someone’s card expires as their CPD course is cancelled we will ask them to contact the CISRS Administrator [email protected] with details of the cancelled booking and we can provide them with a letter confirming qualifications and asking for them to be allowed to work until they are able to renew their cards after completing the rescheduled course.
As the situation is changing constantly, rather than try to pre-empt situations, we will deal with issues on a case by case basis, where a certain approach and solution becomes the standard response, it would then be rolled out to all providers and delegates, ensuring fair treatment for all, CISRS said in the statement.
According to the scheme, its Audits are still going ahead in the UK but its overseas centre audits are beginning to be severely affected. They are granting accreditation extensions to those training providers approaching its expiry dates.
NOCN Scaffold Card Providers
It’s reported that NOCN staff are working as usual and are putting contingency plans in place should they move to home working which will again allow the service to continue.
Going forward CISRS say that phones are currently unmanned but are looking to redirect calls to mobile as soon as possible and normal service should remain in place.
CISRS have asked to be contacted by email at this time to assist contact: [email protected]
For card application issues contact the CISRS Helpline on 0844 8157223 or [email protected]
For delegates concerned about course cancellations/rescheduling please contact your provider directly, CISRS concluded.