Ad
Saturday, November 29, 2025

Impact Report: Construction Industry Helpline sees a 57% rise in demand

ADVERTISEMENT

The Lighthouse Construction Industry Charity has just published its fourth annual impact report which communicates to the industry, supporters and stakeholders, the impact that the charity is making and how it is helping to make a difference in the construction industry.

The report details the huge increase in demand for their 24/7 Construction Industry Helpline services, the introduction of free wellbeing sessions, the success of a major national project to increase the number of mental health first aiders and the development of their Construction Industry Helpline App.  

2019 saw the total spent on charitable services of £1.221 million which included £723,607 of charitable giving to families, £416,372 on education and training and £81,287 on health and safety innovation.  

During the year, 2615 cases were presented to their helpline, an increase of 57% on the previous year, 445 of these were from families requiring emergency financial aid and 2170 were for support on a variety of wellbeing issues. 

Despite the huge increase in the number of cases, the charity has demonstrated a 62% reduction in the average cost per case compared to 2018 due largely to the introduction of professional case workers. 

Sarah Bolton, Head of Charitable Services said, “Our caseworkers manage some of the more complex cases and can harness all available government and local support before releasing charitable funds. As well as ensuring better financial stability for our beneficiaries, this strategy also means that we now deliver more support, to a higher quality and at a lower cost per case”. 

One of the key findings of the report was that 62% of emergency financial grants were to help pay for daily living costs including buying food, paying utility bills, and clearing rent arrears and debt. 

With over 50% of the construction workforce either self-employed, agency workers or on zero-hour contracts, many live from one payday to another, which means that if things go wrong, the situation quickly spirals out of control.

To tackle the issue and address the clear need for better financial management, the charity has added a ‘Financial Management’ training session to their existing range of free wellbeing courses. These sessions will provide pro-active information, support and guidance to help prevent situations escalating to crisis point and will stand alongside their helpline app which already has a section dedicated to financial wellbeing. 

The report also identifies that of the 209 cases reporting a death or bereavement, tragically, 21 of these were due to suicide, highlighting the urgent need for better proactive mental wellbeing support in the industry.    

Bill Hill, CEO of the Lighthouse Construction Industry Charity said, “I have sleepless nights trying to think of how we can get our services to individuals in crisis before they take their life, I am convinced that if given the opportunity we could manage to turn some away from suicide. With over 500 suicides every year in construction we are all morally obligated to be on the look out for individuals that are struggling.  However,  looking back at 2019 and the work we have already done this year, we are now delivering a huge portfolio of free and widely available pro-active resources and training to ensure that organisations and individuals have many pathways to support when they need it.” 

Speaking of the impact of the COVID-19 pandemic on the charity’s income for 2020, Bill Hill added, ”All of our charity events have been cancelled and with other companies unable to fundraise for us in many of the traditional ways, we are anticipating a massive income shortfall of £1 million.  In April we launched our Crisis Appeal to address this issue and I am pleased to advise that almost £500,00 has been raised to date. I am always humbled by the way our industry pulls together in times of need and this has been no exception. We still have a long way to go to achieve our 2020 fundraising goal and secure our charitable services but I am confident that our industry will support us all the way.” 

ADVERTISEMENT

Popular Categories

Latest news

New Gale Force Bolt introduced to honour industry figure Alan Gale

Tilbury Scaffolding has introduced a new fixing in honour of Alan Gale, a widely respected figure in the scaffolding supply sector whose career spanned...

Scaffolding under scrutiny after Hong Kong tower blaze kills 128

This article has been updated as authorities confirm a revised death toll and launch a criminal and corruption inquiry. At least 128 people have died,...

Budget 2025: NASC warns of rising costs as new tax increases hit construction firms and housing delivery stalls

The Autumn Budget has drawn strong criticism from scaffolding, construction and housebuilding leaders, who warn that a combination of higher wage costs, frozen tax...

Middlesbrough scaffolder’s steroid addiction left him fighting for life

A Teesside rope access scaffolder has spoken out about his near-fatal steroid addiction, which cost him more than £35,000 and left him in a...

Scaffplan recruits former Footprint MD to lead global sales

Scaffplan has appointed former Footprint WFM Managing Director Ciaran Boyd as its Sales Director, strengthening its leadership team as the company prepares for global...

SIMIAN marks 20-year milestone in construction safety training

Leading construction and scaffolding safety specialist SIMIAN has marked 20 years of trading since its establishment in November 2005. The Warrington-based organisation has grown from...

Budget blowback: will tax hikes deepen construction downturn?

Construction supply chain firms are warning that potential tax increases in next week's Autumn Budget could derail the sector's fragile recovery, with material costs...

Scaffolding Association Australia expands leadership team

The Scaffolding Association Australia has appointed two non-executive board members and expanded the role of an existing director as the organisation strengthens its governance...

North Sea worker dies after incident on Valaris 121 rig

A 32-year-old worker has died following an incident on an offshore drilling rig in the North Sea. Police Scotland and the Health and Safety...

CMA approval clears the way for major HSS ProService and Speedy Hire partnership

A major shift in the UK equipment hire market has moved forward after the Competition and Markets Authority approved a new commercial agreement between...

Latest news

ADVERTISEMENT

The magazine

Issue 27 | Past issues >>

Popular

Middlesbrough scaffolder’s steroid addiction left him fighting for life

A Teesside rope access scaffolder has spoken out about...

Budget 2025: NASC warns of rising costs as new tax increases hit construction firms and housing delivery stalls

The Autumn Budget has drawn strong criticism from scaffolding,...

Scaffplan recruits former Footprint MD to lead global sales

Scaffplan has appointed former Footprint WFM Managing Director Ciaran...

New Gale Force Bolt introduced to honour industry figure Alan Gale

Tilbury Scaffolding has introduced a new fixing in honour...

Scaffolding under scrutiny after Hong Kong tower blaze kills 128

This article has been updated as authorities confirm a...

Related articles

ScaffEx26 set for growth as NASC prepares expanded programme

NASC says ScaffEx26 is on track to grow further, with early exhibitor demand already exceeding last year’s levels. The trade body confirmed to Scaffmag that more stand space has been reserved at this stage...
ADVERTISEMENTS

Latest topics

ScaffEx26 set for growth as NASC prepares expanded programme

NASC says ScaffEx26 is on track to grow further,...

New Gale Force Bolt introduced to honour industry figure Alan Gale

Tilbury Scaffolding has introduced a new fixing in honour...

Scaffolding under scrutiny after Hong Kong tower blaze kills 128

This article has been updated as authorities confirm a...
ADVERTISEMENTS